Money Mentor

Privacy

Money Mentor

Money Mentor

Privacy Policy

Updated April 22, 2019

Notice of California Privacy Rights below

Notice for Vermont Customers below

Introduction

Welcome to Money Mentor. This privacy Statement describes how Money Mentor collects, receives, and shares information about you from our website and any off-line communications we may have with you, e.g., emails, telephone calls, text messages and personal communication, located at money-mentor.com.  This Privacy policy, together with our Terms of Use, govern your use of our website and our collection and use of your information.

How Does Money Mentor Work?

Money Mentor provides a free text messaging service that provides students with the help they need to navigate the financial aid and student loan process.

What Information Does Money Mentor Collect form Visitors to This Website?

Money Mentor collects the following information from students and visitors to our website:

  • Information you provide on our website or via text message such as contact information, school affiliation, and feedback; and

  • Basic traffic information about your visit such as IP address, host name, and pages on our site visited.

We do not collect personally identifiable information from website visitors who do not voluntarily submit such information.  However, information collected from prior visits could be associated with personally identifiable information if you later submit such information to us.

Users

If you create an account on our website, we will collect information from you, including:

  • Name;

  • Mobile phone number;

  • Email address;

  • High School name, state, and graduation date;

  • Information shared via text message; and

  • Cookies

Children and Privacy

This website is not intended for use by children.  If you are under 18, you may use this website only with the involvement of a parent or guardian.  If you are a parent or guardian and believe that we may have inadvertently collected personal information from your child, please notify us immediately at kelly@money-mentor.com or 800-975-7812.

How Does Money Mentor Use Information Collected from Visitors to This Website?

We use information collected from website visitors to improve the content and browsing experience of our website, to provide information regarding our products to you and respond to you.  This information is not sold or disclosed to non-affiliated third parties for marketing purposes, however we may contact you with marketing offers. Money Mentors may disclose information collected from website visitors to:

  • Trusted service providers who work on our behalf, who do not have independent use of the information we disclose to them, and who have agreed to adhere to the rules set forth in the privacy statement;

  • Alert you to new features, products, events, or services;

  • Make other marketing offers that we think may be of interest to you;

  • Third parties as required by law, such as to comply with a subpoena or similar legal process;

  • Third parties as we deem necessary, based on our good faith belief: (i) to protect our rights, your safety, or the safety of others; (ii) to investigate fraud; or (iii) to respond to a government request; and

  • Third parties in conjunction with a merger, acquisition, or sale of Money Mentor. If Money Manager is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or prominent notice on our website of any change in ownership or uses of this information, as well as any choices you may have regarding this information.

Remarketing

This website uses Google AdWords as a third-party remarketing service to advertise across the internet to previous visitors of our website.  Third-party remarketing services including Google, will use cookies and pixel tags (action tags) on your web browser to collet non-identifiable information about your visits and interaction with your website and display advertisements based on these past visits.  The advertisements could be in the form of an advertisement on a Google search results page, a site in the Google Display Network, a banner or link. You can set preferences for how Google advertises to you using the Google Ad Settings page or opt-out page. If you want to, you can opt out of interest-based advertising entirely by changing your cookie settings or permanently using a browser plugin.

Opt Out

You may choose to opt-out of receiving unrequested communications by clicking “unsubscribe” of a given communication or by emailing kelly@money-mentor.com or by calling 800-975-7812.

You can also do the following at any time by contacting us at  or phone at

  • See what data we have about you, if any,

  • Change/correct any data we have about you,

  • Have us delete any data we have about you, or

  • Express any concern you have about our use of your data.

Security

We are concerned about safeguarding the confidentiality of your information.  Wherever we collect sensitive information that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

We restrict access to nonpublic personal financial information about you to those employees who need to know that information to provide products and services to you. We provide physical, administrative, and technical safeguards to protect the information we collect and maintain.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Changes

This privacy statement may be updated from time to time for any reason.  We will notify you of any changes to our Privacy Statement by posting the new Privacy Statement here, https://www.money-mentor.com/privacy.  Please consult this Privacy Statement regularly for any changes.

Your Consent

By using our website, you consent to the collection, processing, and storage of information as described in this Privacy Statement. Processing activities may take place in the United States. If you reside outside of the United States, your information may be transferred to, and processed and stored in, the United States or other jurisdictions in accordance with applicable law in that jurisdiction. If you do not agree to these terms, do not use this website.

Notice of Privacy Rights

Customers may access, review, and/or correct all of their personally identifiable information that we collect online by sending an email to  kelly@money-mentor.com with a subject heading “Customer Choice Privacy Notice,” and allow thirty (30) days for a response.

Money Mentor, Inc.

524 Broadway, 6th floor

New York, NY 10012

United States of America

Contact Us

If you have any questions about how we collect, store, and use your information, you may contact us by emailing us at kelly@money-mentor.com or calling us at 800-975-7812.

Vermont Customers
We will not disclose nonpublic personal financial information about you to nonaffiliated third parties (other than as permitted by law) unless you authorize us to make that disclosure. Your authorization must be in writing, or if you agree, in electronic form.

Cookies
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

If you feel that we are not abiding by this privacy policy, you should contact us immediately.